With Animalo client communication becomes a lot easier.
Our automatic e-mail system allows you to communicate mostly using the platform instead of phone calls or manual e-mails.
e-mails can be configured form the e-mail configuration page.
The e-mail system uses various parameters that are automatically replaced by customer or booking information.
You can see the available parameters below the e-mail text fields and they are the following
Various e-mails can be configured.
The e-mails are already set up with default content for you to use, but you can easily modify them to your own needs.
E-mails are translateable in the languages Animalo provides.
Booking confirmation: After every booking, you create or verify the customer will receive this e-mail.
Booking pre-verify: When the user creates a booking using the book now widget this e-mail is sent letting them know validation is ongoing.
Booking message: This is an e-mail that is sent when using the chat function on the booking detail page.
Booking online payment invite: This is the e-mail the customer receives when you send the online payment invite. This can happen automatically after each booking.
Online payment confirmation: When the customer makes the payment, this e-mail is sent to let them know the payment is made.
After saving the content of an e-mail, you can see the preview on the right side.