Online payments


Overview

Animalo allows you to automatically send payment invites to customers when bookings are made.

Before you will be able to use the online payment system you have to setup your payment account.

Our payments are processed with Stripe, and you can request payments to customers around the world.

Setup

In order to start accepting online payments you need to comlete the payment configuration form

After you have completed the form, we will validate your identity and check for possible errors.

Once your payment information is validated, we will contact you to notify that you can start collecting online payments.

Security

All online payments are processed by Stripe, which includes 3D secure checking of credit cards.

A transaction may get charged back, when this happens we will notify you of the bookings this happened for.

Pricing

Online payments come with a transaction fee. On free accounts, this transaction fee is higher than for paid subscriptions.

Payouts

Payouts happen on a weekly base, usually on Mondays, and are free of charge.

Questions?

If you have any questions regarding the online payment system, feel free to contact us, and we can help you set up or answer your questions.


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